Essential Soft Skills Assessment

The Florida Soft Skills Assessment is a proctored career readiness assessment validating mastery of the foundational work habits and situational judgement skills commonly required for most jobs according to the U.S. Department of Labor O*NET Job Zone Framework. The holder of this credential has demonstrated work ready soft skills including: Communicating Effectively -Understand the elements of effective listening, speaking, and writing -Consider the purpose, audience, and medium of communication, including email etiquette, texting, and social media -Understand the role of the customer and develop positive customer relationships -Adopt a growth mindset and become an active learner -Demonstrate strategies for conflict resolution Conveying Professionalism -Build trust through punctuality, dependability, and accountability -Demonstrate integrity, initiative, and a strong work ethic -Represent the organization in the workplace and beyond with pride and professionalism -Develop organizational skills and effective work habits -Manage time effectively and prioritize tasks -Use common technology and choose tools to fit tasks -Develop basic business acumen Promoting Teamwork and Collaboration -Recognize the characteristics of an effective team member -Develop leadership skills -Recognize, celebrate, and incorporate individual diversity and differences in the workplace Thinking Critically and Solving Problems -Adapt to new information and circumstances -Make decisions with logic and reason -Demonstrate awareness of systems and design for improvement -Use a cycle of inquiry to investigate a problem -Evaluate and interpret data sources and visual displays